PRIVACY POLICY

A legal disclaimer

At J&J Appliances ("we," "us," or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with us online, in-store, or through our services.

Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

a. Information You Provide Directly:

Name
Address
Email address
Phone number
Payment information
Delivery or service request details

b. Information Collected Automatically (via website):

IP address
Browser type and device information
Pages visited and time spent on site
Cookies and tracking technologies

c. Information from Other Sources:
We may receive updated delivery addresses or demographic data from shipping carriers.

2. How We Use Your Information

We use the information we collect to:

Process purchases and schedule deliveries
Provide service and repair appointments
Communicate order updates or promotions
Improve our website and customer experience
Comply with legal obligations
Send marketing emails (with your consent)

3. Sharing Your Information

We respect your privacy. Mobile phone numbers, SMS consent, and SMS opt-in data collected from our customers will be used solely for the purpose of communicating with you regarding our products, services, appointments, and other business-related matters for which you have provided consent.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Phone numbers and SMS opt-in data will not be sold, rented, or disclosed to any third party for their own marketing purposes.

Service providers (e.g., payment processors, delivery teams)
Manufacturers for warranty claims or product support
Law enforcement or legal authorities if required by law

4. Cookies and Tracking Technologies

Our website may use cookies and similar tools to enhance user experience, track performance, and offer targeted advertising. You can adjust your browser settings to decline cookies, but some site features may not function properly.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure.

6. Your Choices and Rights

You have the right to:

Request access to the data we hold about you
Request corrections to your personal data
Opt out of marketing communications at any time
Request deletion of your data (where applicable)

To exercise your rights, please contact us at the information below.

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect or store personal information from children without parental consent.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

11.No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

J&J Appliances
1520 E Pine St Tulsa, OK (Sales & Service Office)

(918) 428-6706

sales@jandjappliances.com